Troubleshooting

Notes aren't syncing

• Confirm the license key is valid and sync is toggled on.
• Confirm you are online: sync catches up on reconnect.
• Check sync status in the popup; a pending state usually clears once the browser reconnects.

A shared link won't open

If a note link is password-protected, the recipient needs the password. If you lost the password, re-share the note with a new link.

A code block lost its formatting

Formatting is preserved by the editor. If a paste mangled it, paste as plain text and re-apply the block type.

Can't find a note

Search indexes title, body and code blocks. If a note was just imported, give the index a moment to update.